Guarantee and After-Sales Information

All products we sell are under our company's warranty of at least 2 years. Warranty periods of products may vary between 3 and 5 years depending on brands and product groups. Repair or replacement operations are carried out by the company that provides the warranty.

Guarantee Conditions

The warranty period starts from the delivery date of the goods. All parts of the product are under our company's warranty during the warranty period, except for damage and malfunctions caused by usage errors and use contrary to the usage and maintenance instructions in the User Manual. Consumables and parts that wear out due to use, wear out, or lose their function due to contamination, as well as damage and malfunctions caused by these parts losing their functions, are not covered by the warranty. In case of intervention by persons other than our service, the entire product is out of warranty. Malfunctions that may occur due to voltage drops or increases are not covered by the warranty. If the product malfunctions during the warranty period due to material and workmanship or assembly errors, it will be repaired without charging any labor costs, replacement part cost or any other fee. If the product malfunctions within the warranty period, the time spent in repair is added to the warranty period. The repair time of the goods is a maximum of 20 working days.